We have the utmost respect for the privacy of our online customers. Our relationship with you is based on trust and our policy is to provide an enjoyable, private browsing experience. This privacy policy sets out how Niki Jones uses and protects any information that you give when you use this site.

Niki Jones is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Niki Jones may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/09/09.

What we collect

We may collect the following information:

— Name and job title

— Contact information including email address

Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. These may be collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

— Demographic information such as postcode, preferences and interests

— Other information relevant to customer surveys and/or offers

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

— Internal record keeping.

— We may use the information to improve our products and services and to fulfil our contract. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

—Process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud.

— We may periodically send promotional email about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided. 

— From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

We only share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Or we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Data Protection Act

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We partner with SagePay to provide real time, easy to use payment facilities. Their secure server software guarantees to protect your information whenever you place an order with us or access your account details. This software encrypts the information you input before it is sent from your browser to us to minimise the risk of this being intercepted before we receive it.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

— Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

— If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@niki-jones.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your right to know

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Niki Jones Ltd, 13 Bank Street, Glasgow G12 8JQ United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you have any further queries or concerns please feel free to email enquiries@niki-jones.co.uk for the selected product/s, select ‘Go to Checkout’, ‘Confirm Order details’ page, then ‘Confirm my Order’ In doing this you offer to buy the goods at the prices indicated as well as the relevant delivery charges.

We will send an automated order acknowledgment email to you, listing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by Niki Jones.

The acceptance of your order and the completion of the contract between you and us will take place when your order is ready for dispatch, unless we have notified you that we have not accepted your order or you have cancelled it. Once we have accepted your order it becomes a binding contract, subject to your rights of cancellation. Non-acceptance of an order by us will occur in circumstances whereby we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment. We reserve the right to cancel your order without liability. In such circumstances we shall let you know as soon as possible.

We reserve the right to withdraw any products from the site at any time and/or remove or edit any materials or content, therefore, prices and availability of goods are subject to change without notice.